PPassMateTerms of Service

Privacy Policy

Last updated: July 2026

1. Information We Collect

  • Email address (provided when purchasing access or verifying identity)
  • Payment information (processed securely by Paystack — we do not store card details)
  • Usage data (questions asked, session timestamps — used to improve the service)
  • Device information (app version, operating system — for technical support)

2. How We Use Your Information

  • To provide and maintain PassMate access
  • To send your access link and verification codes via email
  • To process payments through Paystack
  • To improve our AI tutor responses and question bank
  • We do not sell your personal information to third parties

3. Data Storage and Security

  • Your email and access token are stored securely in our database (Supabase)
  • Payment processing is handled by Paystack (PCI-DSS compliant)
  • We use industry-standard encryption for data in transit (HTTPS)
  • OTP verification codes expire within 5 minutes

4. Third-Party Services

PassMate uses the following third-party services, each with their own privacy policy:

5. Your Rights

  • Request deletion of your account and associated data
  • Request a copy of your personal data
  • Opt out of non-essential communications
  • Contact us at: hello@passmate.ng

6. Cookies and Tracking

  • We use essential cookies only (session management)
  • No advertising cookies or third-party trackers
  • The mobile app uses secure device storage, not cookies

7. Children's Privacy

  • PassMate is intended for users 18 and older
  • We do not knowingly collect data from minors

8. Changes to This Policy

  • We will notify users of significant changes via email
  • Continued use after changes constitutes acceptance

9. Contact Us